Support




We provide high quality on-site and remote consulting, support and managed services for growing enterprises worldwide and help them gain significant competitive advantages by aligning technology with business strategies to improve productivity, business growth, efficiency and profitability. At Delta System & Software, We have two competency centers working round the clock providing you with 24 X 7 SAP Support and Managed Services, customized to meet your SLAs and support needs.

Support and
Managed Services

Features:
→ Guaranteed Response Time SLAs for Critical Issues
→ On-Shore (USA) or blended(On- Shore & Off-Shore)
→ 24 x 7 Support, Administration and Reporting
→ Proactive Monitoring and Management
→ Event Correlation and Management
→ Root cause Analysis
→ Predictive Analysis
→ Proactive Health Checks
→ Ticketing System
→ Assessments and Remediation

Support Services
for SAP Software Modules

→ SAP Financial Accounting: GL, NewGL, AP, AR, Banking, AA
→ SAP Controlling: CCA, PCA, IO,CO- PC/ML, CO-PA
→ SAP FSCM/Treasury & Risk Management
→ SAP S4 HANA Simple Finance
→ SAP Revenue Recognition Accounting
→ SAP Project System
→ SAP Real Estate Management
→ SAP Material Management
→ SAP Supplier Relationship Management (SRM)
→ SAP ARIBA
→ SAP Sales & Distribution (OTC process)
→ SAP Logistics Executions
→ SAP Production(PP), Production Process (PP-PI)
→ SAP Plant Maintenance

Services

→ SAP Customer Service
→ SAP Quality Management
→ SAP (GTS) Global Trade Services/ Management
→ SAP HR/HCM/SuccessFactors
→ SAP Basis, Security & Solution Manager
→ SAP GRC (Governance, Risk & Control)
→ SAP Master Data Management
→ SAP ABAP Reports
→ SAP PI/PO
→ SAP BW/BI/HANA Reporting/ Analytics




→ SAP BPC
→ SAP Month End /Year End Closing
→ SAP Local & Legal Reporting
→ SAP Supply Chain Management
→ SAP EWM
→ SAP APO (PP/DS, GATP)
→ SAP Industry Solutions
→ SAP IS-Retail/ AFS
→ SAP IS-Oil & Gas
→ SAP IS-Utility



Happy Clients